RetroShelf Games

Returns

You have 30 days from delivery to return any item, for any reason.

How to return

  1. Email us with your order number within 30 days of delivery.
  2. We email you the return label and address the same day.
  3. Pack the item the way it arrived and drop it off.

What you get back

The full price you paid, including tax, refunded to your original card. Refunds go out within 7 working days of the return reaching us. We never pay refunds as store credit.

If something is wrong

If the item does not work, is not what the page described, or arrived damaged, tell us. It is the same 30 days and the same full refund, and you do not need to send photos first. Return shipping is free in these cases.

Policy version 2026-11-10.1